Tutorial Untuk Memastikan Email kami tidak masuk ke SPAM mailbox anda

Dalam tutorial ini kami akan terangkan secara ringkas bagaimana anda boleh memastikan email yang dihantar daripada server kami sentiasa masuk ke Inbox email anda

Tutorial ini akan memastikan email yang dihantar daripada server kami bukan SPAM

Penting kerana segala maklumat penting akan dihantar kepada email pelanggan kami

Tutorial ini terbahagi kepada dwibahasa, Bahasa Melayu dan English

Sila teliti langkah-langkah di bawah:

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Recipient-Side Instructions (With Sender Search)

English

Gmail (Web & Mobile App)

1. Search for a Specific Sender
   • In the search bar at the top, type: from:[email protected]
   • Press Enter to list all messages from that address.
   • (Mobile) Tap the search icon, enter the same query, then tap Search.
2. Check the Spam folder
   • Web: Click Spam in the left sidebar.
   • Mobile: Tap ☰ → Spam.
3. Mark as “Not spam”
   • Select the message → click/tap Not spam on the toolbar.
4. Add to Contacts / Safe Senders
   • Open the message → hover (web) or tap (mobile) the sender’s name → click Add to Contacts.
5. Create a Filter (Web Only)
   • Click the three-dot menu on the message → Filter messages like this.
   • Click Create filter → check Never send it to Spam → Create filter.

Yahoo Mail (Web & Mobile App)

1. Search for a Specific Sender
   • In the search field at top, click the dropdown arrow → choose From → enter the address [email protected] → press Enter.
2. Open the Spam folder
   • Web: Click Spam in the left pane.
   • Mobile: Tap ☰ → Spam.
3. Mark as “Not Spam”
   • Select the email → click/tap Not Spam above the message.
4. Add to Contacts
   • Open the email → click the sender’s name → Add to contacts.
5. Create a Filter (Web Only)
   • Click More (⋯) → Filter emails like this → set Then move the message to Inbox → Save.

Outlook (Web, Desktop & Mobile)

1. Search for a Specific Sender
   • In the search box, type: [email protected]
   • Press Enter (web/desktop) or tap Search (mobile) to filter messages.
2. Locate the Junk Email folder
   • Web/Desktop: Select Junk Email in the folder list.
   • Mobile: Tap ☰ → Junk Email.
3. Mark as “Not Junk”
   • Right-click (web/desktop) or tap-and-hold (mobile) the message → Mark as not junk.
4. Add to Safe Senders
   • Web/Desktop: Click the three-dot menu → Security options → Add sender to Safe senders.
   • Mobile: After marking not junk, open the message → tap sender’s name → Add to contacts.
5. Create a Rule (Web Only)
   • Gear icon → View all Outlook settings → Mail > Rules → Add new rule:
     • If From contains [email protected]
     • Then Move to Inbox → Save.

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Arahan Penerima (Terapkan Carian Penghantar)

Bahasa Malaysia

Gmail (Web & Aplikasi Mudah Alih)

1. Cari Penghantar Tertentu
   • Di bar carian atas, taip: from:[email protected]
   • Tekan Enter untuk senaraikan semua mesej dari alamat itu.
   • (Mudah Alih) Ketik ikon carian → masukkan soal “from:…” → ketik Search.
2. Semak folder Spam
   • Web: Klik Spam di bar sisi kiri.
   • Aplikasi: Ketik ☰ → Spam.
3. Tandakan sebagai “Bukan spam”
   • Pilih emel → klik/ketik Not spam pada toolbar.
4. Tambah ke Kenalan / Senarai Selamat
   • Buka emel → arahkan kursor (web) atau ketik nama penghantar (aplikasi) → klik Tambah ke Kenalan.
5. Buat Penapis (Web Sahaja)
   • Klik ikon tiga titik → Filter messages like this → Create filter → tandakan Never send it to Spam → Create filter.

Yahoo Mail (Web & Aplikasi Mudah Alih)

1. Cari Penghantar Tertentu
   • Di medan carian atas, klik anak panah dropdown → pilih From → masukkan [email protected] → tekan Enter.
2. Buka folder Spam
   • Web: Klik Spam di panel kiri.
   • Aplikasi: Ketik ☰ → Spam.
3. Tandakan sebagai “Bukan Spam”
   • Pilih emel → klik/ketik Not Spam di atas mesej.
4. Tambah ke Kenalan
   • Buka emel → klik nama penghantar → Add to contacts.
5. Buat Penapis (Web Sahaja)
   • Klik More (⋯) → Filter emails like this → tetapkan Then move the message to Inbox → Save.

Outlook (Web, Desktop & Mudah Alih)

1. Cari Penghantar Tertentu
   • Di kotak carian, taip: from:[email protected]
   • Tekan Enter (web/desktop) atau ketik Search (mudah alih).
2. Cari folder Junk Email
   • Web/Desktop: Pilih Junk Email dalam senarai folder.
   • Mudah Alih: Ketik ☰ → Junk Email.
3. Tandakan sebagai “Bukan Junk”
   • Klik kanan (web/desktop) atau tekan & tahan (mudah alih) mesej → Mark as not junk.
4. Tambah ke Senarai Selamat
   • Web/Desktop: Klik ikon tiga titik → Security options → Add sender to Safe senders.
   • Mudah Alih: Selepas tandakan bukan junk, buka mesej → ketik nama penghantar → Add to contacts.
5. Buat Peraturan (Web Sahaja)
   • Ikon gear → View all Outlook settings → Mail > Rules → Add new rule:
     • If From mengandungi [email protected]
     • Then Move to Inbox → Save.